privacy policy

Privacy Policy

This Privacy Policy explains how Jyntho collects, uses, shares, and protects your information when you visit or shop on jyntho.com.

Overview

This website is operated by HONG KONG OUNUO LIMITED. Throughout this Privacy Policy, the terms “Jyntho,” “we,” “us,” and “our” refer to HONG KONG OUNUO LIMITED.

By using our website, you acknowledge that your information will be processed in accordance with this Privacy Policy. If you have questions about privacy, please contact us at support@jyntho.com.

Transparency

We explain what information we collect and how it is used.

Security

We use reasonable safeguards designed to protect your information.

Control

You may have choices and rights regarding your personal information.

1. Information We Collect

We may collect contact information such as your name, email address, phone number, and billing or shipping address; order information such as items purchased, order history, returns, refunds, and customer support communications; payment-related information such as payment method and transaction identifiers; and device or usage information such as IP address, browser type, device identifiers, pages viewed, and approximate location derived from IP.

2. How We Use Your Information

We use your information to process orders, payments, shipping, returns, and refunds; provide customer support; communicate with you about orders, services, or policy updates; improve website performance and user experience; prevent fraud and unauthorized activity; and comply with legal obligations.

3. Legal Bases for Processing

Depending on your location, we may process personal data based on one or more of the following legal bases: performance of a contract, legitimate interests, compliance with legal obligations, and your consent where applicable.

4. Sharing Your Information

We may share your information with trusted service providers such as payment processors, shipping carriers, analytics providers, customer support tools, and fraud prevention partners, as necessary to operate our business. We may also disclose information when required by law or in connection with a business transfer.

5. Cookies & Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, analyze usage, and improve performance. You may control cookies through your browser settings. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill orders, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed, stored, or transferred to countries other than your country of residence. Where required by applicable law, we take steps designed to ensure appropriate safeguards for cross-border transfers.

9. Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to request a copy of certain information. You may also withdraw consent where we rely on consent, and opt out of marketing emails at any time.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties, and we encourage you to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on this page. Your continued use of the website after an update signifies your acceptance of the revised Privacy Policy.

Questions about privacy?

You may contact our support team regarding privacy-related requests, questions, or concerns.

Contact

support@jyntho.com

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